Hilton Garden Inn Gatlinburg, Gatlinburg ➤ Reviews, Rooms & Prices 2025

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About the Hotel

635 River Road, Gatlinburg, Tennessee, United States, 37738

Hilton Garden Inn Gatlinburg is a modern 3-star hotel featuring an indoor saltwater pool and a fitness center. The property offers various amenities including a restaurant, lounge bar, and flexible meeting spaces. Situated at the entrance of the Great Smoky Mountains National Park, this Gatlinburg hotel caters to both leisure and business travelers.

Rooms & Amenities

Spacious guestrooms feature air conditioning, refrigerators, microwaves, and complimentary high-speed internet access. Amenities include luxurious bedding, generous work surfaces, and a rustic charm accentuated by a stone fireplace in the lobby.

Dining Options

The Garden Grille & Bar serves breakfast, lunch, and dinner, while the Pavilion Pantry offers an assortment of snacks and beverages with ready-to-cook meals. The hotel provides free afternoon cookies, water, and iced tea.

Leisure

Leisure facilities include an indoor saltwater pool, a fitness center with Precor equipment, and a lovely patio with seating around a fire pit. Guests can enjoy outdoor activities such as hiking and skiing in the surrounding area.

Business & Transportation

Hilton Garden Inn Gatlinburg features 1,700 square feet of flexible meeting space with state-of-the-art audiovisual equipment and a fully equipped business center. The nearest major airport is Knoxville, approximately a one-hour drive from the property.

“The hotel's location is perfect, just a short walk from the bustling main street and all the attractions!”view full review

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“Exceptional experience with friendly, accommodating staff!” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 16:00-23:00

until 11 am

Amenities

Private parking is possible on site (reservation might be needed) at USD 16.46 per day.

Wireless internet is available in the entire hotel for free.

Other information

A full breakfast is served at the price of US$12 per person per day.

There are no extra beds provided in a room. There are no cots provided in a room.

Pets are allowed on request.

Year renovated:2009

Number of floors:5

Number of rooms:118

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room Two Queen Beds

Max:

4 persons

37 m²

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

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Junior Suite Two Queen Beds Balcony

Max:

6 persons

37 m²

Bed options:

1 King-size bed

Heating

Air conditioning

room details

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Junior Queen Suite Accessible Tub Mobility Hearing Access

Max:

4 persons

37 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Gatlinburg 1.1 km

Airports

McGhee Tyson (TYS) 78.5 km

Asheville Regional (AVL) 137.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Rooms!

“The room I stayed in was impressively large and impeccably clean, making for a very comfortable stay.” view full review

Delicious Meals!

“I enjoyed the meals at the restaurant, which offered fantastic flavors at a great value. Breakfast was a highlight!” view full review

Relaxing Hot Tub

“The hot tub was a wonderful way to unwind in the evening, with the perfect temperature and soothing ambiance.” view full review

Well-Maintained!

“The facilities throughout the hotel were well taken care of, reflecting a high standard of cleanliness and comfort.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Fireplace

Sports & Fitness

Fitness centre

Services

Room service
Laundry
Shops/Commercial services

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities

Children

Cots

Spa & Leisure

Indoor swimming pool
Jacuzzi

Room features

Air conditioning
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries

Media

AM/FM alarm clock

Room decor

Curtains

Location

635 River Road, Gatlinburg, Tennessee, United States, 37738

Map view

635 River Road, Gatlinburg, Tennessee, United States, 37738

City landmarks

Aquarium

Ripley's Aquarium of the Smokies

880 m

611 Parkway

Souvenir shopping

750 m

Amusement Park

Earthquake

710 m

576 Parkway

Anakeesta

1.1 km

631 Parkway

Guinness World Records Adventure

730 m

650 Parkway

Ole Smoky Barrelhouse

650 m

Airport Road/Cherokee Orchard Road Adjacent to Roaring Fork Motor Nature Trail

Noah Bud Ogle Cabin

660 m

Theatre

Sweet Fanny Adams Theatre

1.1 km

576 Parkway At the intersection of the parkway 441 & 321

Historic Ogle Log Cabin

810 m

379 Parkway

Tsali Monument

1.1 km

Church

Trinity Episcopal Church

840 m

Winery

Sugarland Cellars

620 m

Nearby

903 Parkway Ole Smoky Moonshine Holler

Ole Smoky Tennessee Moonshine

410 m

115 Historic Nature Trail

Gatlinburg Space Needle

430 m

Convention Centre

Gatlinburg Convention Center

480 m

908 Parkway

Ripley's Haunted Adventure

400 m

Museum

Hollywood Star Cars Museum

420 m

Ski Lift

Gatlinburg SkyLift Park

430 m

919 Parkway

Amazing Mirror Maze

460 m

Museum

Christ in the Smokies Museum and Gardens

230 m

424 River Rd

Mysterious Mansion

350 m

800 Parkway

Ripley's Believe It or Not Gatlinburg

270 m

Gallery

Smoky Mountain Art Gallery

310 m

Museum

Gatlinburg Pinball Museum

330 m

716 Parkway # 37838

World of Illusions

490 m

742 Parkway

Gatlinburg First United Methodist Church

410 m

Church

St Mary's Catholic Church

500 m

Ski Area

Ober Gatlinburg

550 m

Museum

Ripley's Believe It or Not

370 m

904 Parkway

Ripley's Moving Theater

400 m

Restaurants

Dunkin'

380 m

812 Parkway Ste 106 Ste 106

LeConte Deli Ober Gatlinburg

370 m

1001 Parkway Suite 2

Slice Pizza Bakery

410 m

117 Historic Nature Trl Arcadia

Hot Diggitty Dawg

490 m

968 Parkway Suite 14

Auntie Anne's

380 m

762 Parkway

Maypops

420 m

754 Parkway

Mayfield Dairy Bar

470 m

738 Parkway Ste 1

Subway

660 m

223 Historical Nature Trail

Donut Friar

1.0 km

634 Parkway Ste 15 The Village

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

8.2/10

Great

Rooms

7.7

Location

9.0

Service

8.3

Dining

8.0

Laura

United States, March 2024

9.2/10

I had a wonderful getaway at this hotel! The rooms were clean and spacious, and the staff was incredibly helpful and professional. The location is fantastic, with everything within walking distance. The dining experience was top-notch, worth every penny. The facilities were excellent, offering everything I needed for a comfortable stay.

Rooms

9.0

The rooms were spotless and featured a huge comfortable king size bed, overlooking the scenic Pigeon Forge River. They were far superior to other places I've stayed.

Service

9.0

The service was exceptional, with the staff being both professional and friendly. They really took care of any requests we had, making us feel right at home.

Location

9.0

The location couldn't be better, with the downtown area just steps away. Despite heavy rain, the amenities like the fire pit and hot tub offered a cozy retreat. The staff even went the extra mile to ensure a pleasant stay.

Dining

10.0

The dining experience was outstanding, offering delicious made-to-order options that exceeded expectations. It was definitely a highlight of our trip.

Facilities

9.0

The facilities were excellent, with everything from room service to commercial services readily available. The beautiful lobby with a cozy fireplace added to the overall charm of the hotel.

Herb

United States, November 2023

7.8/10

My stay at the hotel was a bit of a mixed bag. On the positive side, the room was set up with a crib as requested, and we got a better rate than advertised online at the front desk. However, there was a gross smell that lingered in the room.

Rooms

6.0

Walking into the room was a mix of pleasant surprise and disappointment. It was great to see the crib all set up as requested, and the rate I got at check-in was a pleasant surprise. However, there was a noticeable gross smell in the room that detracted from the overall experience.

Service

9.0

The service here was excellent. The staff was friendly and readily available whenever we needed anything. It reminded me of the outstanding service I once experienced at the Hilton Garden Inn on River Road.

Location

9.0

The hotel's location was a definite highlight of the stay. Being just one block over from Gatlinburg's main strip and the chair lift at Ober Gatlinburg made it so convenient to explore the area without needing to constantly use our car.

Dining

7.0

While the dining options were overall satisfactory, the self-service breakfast felt a bit pricey compared to other hotels that offer complimentary continental breakfasts. Nonetheless, the dining experience was still good, and the food quality was outstanding.

Facilities

8.0

The hotel's facilities were top-notch and ensured a comfortable stay overall.

Art

United States, July 2023

7.8/10

I truly enjoyed my stay at the Hilton Garden Inn. The room I had was a suite with a separate living area from the king bed and a large bath, overlooking a rushing trout stream from the balcony. It was very clean and well-appointed with all the necessary amenities, although it felt a bit small for a Hilton Garden Inn. The location was ideal, being perfect - nice and quiet yet super close to all Gatlinburg attractions and restaurants.

Rooms

8.0

The room was lovely, with a balcony that overlooked a rushing trout stream. It was a suite with a separate living area from the king bed and large bath, very clean and well-appointed with coffeemaker, hairdryer, refrigerator, desk, and more.

Service

7.0

The service at the Hilton's Great American Grille was friendly and helpful. Although there was a slight issue when I asked for a better location, the staff was ultimately accommodating. Room service, shops, and laundry services were all convenient.

Location

9.0

The hotel's location on River Road, right behind the main Parkway, allowed me to easily walk to all the downtown attractions and restaurants in Gatlinburg. Additionally, it was within walking distance to great shopping areas and restaurants. The trolley service in town and the proximity to the Smoky Mountains made exploring the area a breeze.

Dining

7.0

The dining experience was satisfactory. While the hot buffet offered great options like omelettes, bacon, and potatoes, the fact that it was not complimentary was a bit unexpected. The price for breakfast seemed slightly high for the caliber of the hotel.

Facilities

8.0

The hotel had all the necessary facilities for a comfortable stay, including a mall, shops, restrooms, and a laundry service.